Privacy Policy

Last Updated: [16/06/206]

ITS UK ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us regarding our services.

Who We Are

ITS UK provides insulation and thermal imaging services, including loft insulation, floor insulation, thermal imaging surveys, and loft boarding.

Contact Details:

ITS UK
Website: https://itsuk.co.uk
Email: info@itsuk.co.uk
Telephone: 07799571897

Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Telephone number

  • Property address

  • Information provided through contact forms

  • Information relating to service enquiries and quotations

  • Website usage information collected through cookies

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Deliver our services

  • Manage customer relationships

  • Improve our website and services

  • Comply with legal obligations

Lawful Basis for Processing

Under UK GDPR, we process personal data based on:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Data Sharing

We do not sell your personal information.

We may share information with:

  • Professional advisers

  • IT and website service providers

  • Regulatory authorities where required by law

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent where applicable

To exercise your rights, please contact us using the details above.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can control cookie preferences through your browser settings.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure.

Complaints

If you have concerns about how we handle your personal information, you can contact us directly.

You also have the right to complain to the Information Commissioner's Office (ICO):

Website: https://ico.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.